Friday, December 28, 2012

We won the 2012 Angie's List Super Service Award!













How Members can post a Review:

1.  Members can submit a Review on http://www.angieslist.com
2.  Non - Members can submit a Review on https://my.angieslist.com/angieslist/review
Simply go to this link, create a short profile, and then submit reviews on my company!

Angie's List Member Reviews


 





Review Date: January 02, 2013
Member:
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Hire Again: Yes
Description Of Work: They helped us with a tapestry. They did fine.


OverallA



Review Date: January 02, 2013
Member:
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: July 14, 2009
Hire Again: Yes
Home Build Year: 1845
Description Of Work: 
I had an infestation of moths which ate a lot of my fabrics.  Those that were deemed to be possibly savable he washed and repaired.
Member Comments: The service was fine.


OverallB
PriceN/A
QualityN/A
ResponsivenessN/A
PunctualityN/A
ProfessionalismN/A



Review Date: January 02, 2013
Member:
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: July 15, 2010
Hire Again: Yes
Description Of Work: They did oriental rug cleaning.
Member Comments: It turned out absolutely fine.  They did return the rugs in good shape.


OverallB
PriceB
QualityN/A
ResponsivenessN/A
PunctualityN/A
ProfessionalismN/A



Review Date: January 02, 2013
Member:
Categories: Carpet Cleaning
Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: January 02, 2013
Hire Again: Yes
Description Of Work: They did both oriental rug cleaning and carpet cleaning.
Member Comments: They were very good.  I have used them for years.


OverallA
PriceN/A
QualityN/A
ResponsivenessN/A
PunctualityN/A
ProfessionalismN/A



Review Date: January 02, 2013
Member:
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: January 15, 2009
Hire Again: Yes
Description Of Work: They cleaned oriental rugs for us.
Member Comments: They did a fine service.   They did a very good job.


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: December 30, 2012
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: December 01, 2011
Hire Again: Yes
Approximate Cost: $7,000.00
Description Of Work: He restored a very large & valuable antique oriental carpet, and cleaned and restored several other carpets.  He also replaced our crumbling padding with much better quality padding than we've ever seen.
Member Comments: He was helpful, straight-talking, totally reliable and a pleasure to deal with.  The results speak for themselves.
Company Response: Dear customer, thank You for taking the time to provide feedback!, pleasure to deal with you!


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA




Review Date: December 23, 2012
Member: 

Category: Oriental Rug Cleaning
Services Performed: No
* More Weight is given to a review where work has been completed.
Work Completed Date: August 08, 2012
Hire Again: Yes
Approximate Cost: $3,500.00
Home Build Year: 1900
Description Of Work: i bought a rug from Hayko.
Member Comments: NA
Company Response: Dear customer, Thank you for taking the time to share your experiences and your comments.

Hayko


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date: December 06, 2012
 
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: December 06, 2012
Hire Again: Yes
Approximate Cost: $2,000.00
Home Build Year: 1938
Description Of Work: This man runs a business that is very professional with excellent service. I had an oriental rug in storage in CT. He came there, gave me an estimate and took the rug back to his work room in Astoria. (I had two estimates before his, and they were much more expensive.)
The rug needed repair. He has workers who re-wove the rug to perfection. I went to see the workroom and was impressed by the quality of the works in progress. The rug was cleaned and looked beautiful. He gave me a completion date and was ready to deliver it within that week. He was willing to work with me on timing because I was moving and couldn't lay the rug immediately. He held the rug for two weeks with no charge.
He delivered it and installed the rug himself. He is a very special craftsman who cares personally about his work. I am sending another rug to be cleaned next month.
Member Comments: 
He picked up my rug, returned calls promptly when I had questions, and invited me to come and see the work in progress, which I did. He rug was ready when he promised. He did me the favor of holding  it for me for two weeks, because I was moving.
Company Response: Dear Member, Thank you for taking the time to share your experiences and your comments.


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date: September 13, 2012
 
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: June 04, 2012
Last Modified Date: September 17, 2012
Hire Again: Yes
Home Build Year: 1964
Description Of Work:  Mom used to use Hayko Fine Rugs and Tapestries for cleaning and repairing when she used to live with us.
Member Comments: 
The repair portion, they send out to have done and I believe my mom said that was really well. The cleaning aspect these people might have been a little bit better. The professionalism was good. For the rug that needs to be repaired, we might use them again, but for cleaning, we might not.
Transcribed from a telephone interview
Company Response: Dear Members, Thank you for taking the time to write your comments.


OverallB
PriceN/A
QualityB
ResponsivenessN/A
PunctualityN/A
ProfessionalismB



Review Date: August 30, 2012
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: June 30, 2012
Hire Again: Yes
Approximate Cost: $4,500.00
Description Of Work: They cleaned wool and silk rugs and rewove one that had severe moth damage!They did a job that more met my standards.I lan on using them again!
Member Comments: Perfect. They came when they said they would and finished ahead of schedule
Company Response: Dear Member, Thank you for taking the time to write your comments.


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date: May 24, 2012
 
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 19, 2010
Hire Again: Yes
Home Build Year: 1994
Description Of Work: They repaired a tapestry piece for me.  They cleaned it and so forth.
Member Comments: They did an excellent job.  It was an old piece.  They did a fine job on it and showed a lot of care.
Company Response: Dear Customer, Thank you so much for taking the time to describe your beautiful experience.

Hayko


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA






Review Date: May 24, 2012
 
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 19, 2010
Hire Again: Yes
Approximate Cost: $6,000.00
Description Of Work: I bought a beautiful rug.
Member Comments: HAYKO was great.  I have nothing but good things to say.  They were very professional and kind.  I had a very good experience with them.   He knows his product very well.
Company Response: Dear Customer, Thank you for taking the time to share your experiences and your comments.

Hayko


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date: May 24, 2012
 
Member: 

Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: February 15, 2012
Hire Again: Yes
Approximate Cost: $1,000.00
Description Of Work: They stitched up an oriental rug for me.
Member Comments: Their service was good.  I was overall satisfied with the quality of their work.
Company Response: Dear Customer, Thank you for taking the time to write your comments.


OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

Wednesday, December 19, 2012

Happy Holidays


 





 We hope you have a wonderful holiday season,

and we wish you and your families a prosperous 2013



 Hayko Fine Rugs and Tapestries map  

 9-20 35th Avenue, Space 3D, Astoria, NY 11106

Facebook Twitter LinkedIn Google+YouTube  



When Carpet Repair Makes Sense