Review Date:
January 02, 2013
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Description Of Work: They helped us with a tapestry. They did fine.
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: July 14, 2009
Description Of Work:
I
had an infestation of moths which ate a lot of my fabrics. Those that
were deemed to be possibly savable he washed and repaired.
Member Comments: The service was fine.
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Overall | B |
Price | N/A |
Quality | N/A |
Responsiveness | N/A |
Punctuality | N/A |
Professionalism | N/A |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: July 15, 2010
Description Of Work: They did oriental rug cleaning.
Member Comments: It turned out absolutely fine. They did return the rugs in good shape.
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Overall | B |
Price | B |
Quality | N/A |
Responsiveness | N/A |
Punctuality | N/A |
Professionalism | N/A |
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Categories: Carpet Cleaning
Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: January 02, 2013
Description Of Work: They did both oriental rug cleaning and carpet cleaning.
Member Comments: They were very good. I have used them for years.
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Overall | A |
Price | N/A |
Quality | N/A |
Responsiveness | N/A |
Punctuality | N/A |
Professionalism | N/A |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: January 15, 2009
Description Of Work: They cleaned oriental rugs for us.
Member Comments: They did a fine service. They did a very good job.
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Review Date: December 30, 2012
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: December 01, 2011
Approximate Cost: $7,000.00
Description Of Work: He
restored a very large & valuable antique oriental carpet, and
cleaned and restored several other carpets. He also replaced our
crumbling padding with much better quality padding than we've ever seen.
Member Comments: He was helpful, straight-talking, totally reliable and a pleasure to deal with. The results speak for themselves.
Company Response: Dear customer, thank You for taking the time to provide feedback!, pleasure to deal with you!
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Category: Oriental Rug Cleaning
Services Performed: No
* More Weight is given to a review where work has been completed.
Work Completed Date: August 08, 2012
Approximate Cost: $3,500.00
Description Of Work: i bought a rug from Hayko.
Company Response: Dear customer, Thank you for taking the time to share your experiences and your comments.
Hayko
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: December 06, 2012
Approximate Cost: $2,000.00
Description Of Work: This man runs a business that is very professional with excellent
service. I had an oriental rug in storage in CT. He came there, gave me
an estimate and took the rug back to his work room in Astoria. (I had
two estimates before his, and they were much more expensive.)
The rug needed repair. He has workers who re-wove the rug to perfection.
I went to see the workroom and was impressed by the quality of the
works in progress. The rug was cleaned and looked beautiful. He gave me a
completion date and was ready to deliver it within that week. He was
willing to work with me on timing because I was moving and couldn't lay
the rug immediately. He held the rug for two weeks with no charge.
He delivered it and installed the rug himself. He is a very special
craftsman who cares personally about his work. I am sending another rug
to be cleaned next month.
Member Comments:
He
picked up my rug, returned calls promptly when I had questions, and
invited me to come and see the work in progress, which I did. He rug was
ready when he promised. He did me the favor of holding it for me for
two weeks, because I was moving.
Company Response: Dear Member, Thank you for taking the time to share your experiences and your comments.
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: June 04, 2012
Last Modified Date: September 17, 2012
Description Of Work: Mom used to use Hayko Fine Rugs and Tapestries for cleaning and repairing when she used to live with us.
Member Comments:
The
repair portion, they send out to have done and I believe my mom said
that was really well. The cleaning aspect these people might have been a
little bit better. The professionalism was good. For the rug that needs
to be repaired, we might use them again, but for cleaning, we might
not.
Transcribed from a telephone interview
Company Response: Dear Members, Thank you for taking the time to write your comments.
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Overall | B |
Price | N/A |
Quality | B |
Responsiveness | N/A |
Punctuality | N/A |
Professionalism | B |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: June 30, 2012
Approximate Cost: $4,500.00
Description Of Work: They
cleaned wool and silk rugs and rewove one that had severe moth
damage!They did a job that more met my standards.I lan on using them
again!
Member Comments: Perfect. They came when they said they would and finished ahead of schedule
Company Response: Dear Member, Thank you for taking the time to write your comments.
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Review Date: May 24, 2012
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 19, 2010
Description Of Work: They repaired a tapestry piece for me. They cleaned it and so forth.
Member Comments: They did an excellent job. It was an old piece. They did a fine job on it and showed a lot of care.
Company Response: Dear Customer, Thank you so much for taking the time to describe your beautiful experience.
Hayko
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Review Date: May 24, 2012
Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 19, 2010
Approximate Cost: $6,000.00
Description Of Work: I bought a beautiful rug.
Member Comments: HAYKO
was great. I have nothing but good things to say. They were very
professional and kind. I had a very good experience with them. He
knows his product very well.
Company Response: Dear Customer, Thank you for taking the time to share your experiences and your comments.
Hayko
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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Category: Oriental Rug Cleaning
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: February 15, 2012
Approximate Cost: $1,000.00
Description Of Work: They stitched up an oriental rug for me.
Member Comments: Their service was good. I was overall satisfied with the quality of their work.
Company Response: Dear Customer, Thank you for taking the time to write your comments.
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Overall | A |
Price | A |
Quality | A |
Responsiveness | A |
Punctuality | A |
Professionalism | A |
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